🛡️ ModelSide Privacy Policy
Last updated: October 2025
🛡️ ModelSide Privacy Policy Last updated: October 2025 ModelSide (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (ModelSide.xyz), use our AI-powered applications, or interact with us via SMS, email, or other channels. 1. Information We Collect We may collect the following types of information: 1.1 Personal Information Name, email address, phone number, and other contact details you provide. Professional or business information (e.g., company name, role, or project). Information you provide during demos, trials, or customer onboarding. 1.2 Technical Information IP address, browser type, operating system, and device information. Usage data (pages visited, interactions, timestamps). Logs and analytics automatically generated by our applications. 1.3 AI Application Data Uploaded documents, images, or text processed through ModelSide AI applications. Local AI deployments may process data entirely on-premise, without leaving your system. For demo or hosted versions, data may temporarily transit through encrypted servers for processing. 1.4 SMS / Messaging Data When you opt in to receive messages from us via a toll-free or local number: We collect your phone number, time of opt-in, and any messages exchanged. Message content is stored only as needed for troubleshooting, consent verification, and compliance. 2. How We Use Information We use your information to: Provide and improve our AI products and demo experiences. Respond to inquiries, technical support requests, or business partnerships. Send transactional or informational messages (including SMS). Comply with legal obligations and protect our rights. We do not sell your personal information. 3. How We Share Information We may share limited data: With service providers that support our operations (e.g., Twilio for SMS delivery). With contractors or partners under confidentiality agreements. If required by law, subpoena, or court order. All third-party service providers are required to use your data only for the purpose of providing their services to ModelSide. 4. SMS Messaging & Twilio Compliance When you provide your phone number and consent to receive SMS messages: You will receive only demo or informational messages related to ModelSide products. Message frequency: occasional (typically fewer than 4 per month). Msg & data rates may apply. You may reply STOP at any time to opt out, or HELP for assistance. Opt-out requests are honored immediately. We use Twilio Inc. as our SMS platform provider, which processes messages in compliance with carrier and industry regulations. Twilio’s privacy policy is available at https://www.twilio.com/legal/privacy . 5. Data Security We implement industry-standard safeguards to protect your data, including: Encryption of data in transit and at rest (where applicable). Local on-premise deployments that never transmit data externally. Access controls and internal data minimization practices. No system is 100% secure, but we take reasonable precautions to prevent unauthorized access or disclosure. 6. Your Rights Depending on your location, you may have the right to: Access, correct, or delete your personal data. Withdraw consent for communications. Request a copy of your data in a portable format. To exercise these rights, contact us at privacy@modelside.xyz . 7. Data Retention We retain data only as long as necessary for legitimate business purposes, to comply with legal obligations, or as required by our clients’ data policies (for on-premise deployments, data may not be stored by us at all). 8. Third-Party Links Our website may include links to third-party sites. We are not responsible for their privacy practices or content. 9. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted with a new “Last updated” date. 10. Contact Us If you have questions about this Privacy Policy or our data practices, contact: ModelSide Email: info@modelside.xyz Website: https://ModelSide.xyz